Turn Lost Revenue Into Sales
Take the opportunity to convince a customer to purchase from you.
He might be still browsing for a better deal or merely put his phone down to take care of other business. Win1to1 is here to figure out what your customer needs to get back to your site and finalize the purchase.
The first step to take is prevention. We’ll plan how to best avoid cart abandonment in the first place by becoming more relevant with better dialogue and custom recommendations.
Next, we’ll win customers back by sending them a reminder of the abandoned cart. We’ll design the final nudge to contain meaningful information like reviews, rating, social proof, urgency or other details that resonate with your customer. Think about it as an opportunity to strengthen your relationship with customers.
How Do We Get There?
Align your strategic goals and objectives. Focus on the next month / quarter / year.
Based on your company strategic goals, prioritize short-, mid-, and long-term needs. Define KPIs. Obtain a strong and unified commitment from all involved teams & management
Evaluate Technology, Tools & Methodology. Estimate Project timeline.
Testing & Results Evaluation
Build Proof-Of-Concept. Assess Results. Adjust priorities if needed.
Deliver the project. Set up Data Governance. Train the involved teams. Deliver documentation.
Monitor KPIs. Re-evaluate KPIs.